Lowe’s Employee ‘Ordered’ To Change Out Of His ‘Offensive’ Shirt After Customer Complained

Kyle Sales, a teenage employee at a Loweโ€™s in Washington, revealed that he had been forced to remove his shirt after a customer complained that it was racist.

A supervisor verbally reprimanded Sales, and asked to remove the shirt, which read: โ€œBlack Panther Wakanda Forever,โ€ and gave him the ultimatum to either buy a new one or go home and change.

โ€œShe goes, โ€˜A customer said your shirt is offensive and racist,โ€™โ€ Sales said. โ€œThis is from a movie. How is this racist?โ€

He was furious, but decided to cover up the superhero shirt with a sports jersey.

Photo Credit: KIRO 7 News

โ€œI was very angry. It just did not seem fair in light of all of the things that are happening in our in the world right now,โ€ Sales said. โ€œThis isnโ€™t racist. I shouldnโ€™t be punished for a t-shirt from a movie.โ€

Sales later heard from a friend that the woman had shown up the next day to ask what punishment Sales had gotten for wearing the shirt.

โ€œShe came in throwing a fit saying, โ€˜What happened to that kid; what was his punishment?โ€™โ€ he said.

Sales had taken up the job at the hardware store a few months ago. He had recently graduated high school and was looking to save money before he begins college at Washington State University.

Photo Credit: KIRO 7 News

Photo Credit:ย KIRO 7 News

The incident reminded Sales of the discrimination he faced in high school and at some of his previous jobs. He stated that kids in school called him the N-word, and that a manager at a prior job used to refer to him as โ€œcolored boy.โ€

Salesโ€™ mother, Kimberly, called the incident โ€œpure, unadulterated discrimination,โ€ adding that Loweโ€™s owes her son โ€œmore than an apology.โ€

When reached for comment, Loweโ€™s later told a local CBS affiliate that the hardware chain had apologized to Sales.

Photo Credit: KIRO 7 News

Photo Credit:ย KIRO 7 News

โ€œMr. Sales should never have been asked to change his shirt, and we have apologized to him directly. We know this is a teachable moment, and we will take action to coach and train the managers at the store to help prevent this from happening again,โ€ a Loweโ€™s spokesperson said, adding: โ€œDiversity and inclusion are important to our culture at Loweโ€™s, and we remain committed to fostering an environment where all individuals are safe, treated fairly, valued and respected.โ€


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